Refund policy


Return & Refund Policy

Thank you for shopping at ArtisanWalk. We want you to be completely satisfied with your purchase. Please read our return and refund policy carefully.

Return Window You have 7 days from the date of delivery to request a return.

Eligibility To be eligible for a return, your item must be:

  • Unused and in the same condition that you received it
  • In the original packaging
  • Accompanied by proof of purchase

Non-Returnable Items All items are eligible for return as long as they meet the conditions above.

How to Initiate a Return To start a return, please contact us at artisonwalk@gmail.com with your order number and reason for return. We will provide you with instructions on how to proceed.

Return Shipping Customers are responsible for paying return shipping costs. Shipping costs are non-refundable.

Refunds Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original payment method within 5–10 business days.

Damaged or Defective Items If you received a damaged or defective item, please contact us immediately so we can resolve the issue at no additional cost to you.

Contact Us For any questions about returns, please reach out to us at artisonwalk@gmail.com.